FAQ

We provide pet sitting services for a variety of animals, including dogs, cats, birds, small mammals, and more. 

We use Time to Pet scheduling software to schedule all services. Services are booked on a first-come, first-served basis. To ensure availability on desired dates, it is recommended to book as early as possible.

Cancellations made at least 24 hours before the service start time are eligible for a full refund.  Cancellations made within 7 days of major holidays will incur the full service charge, as these dates fall during peak service periods.

A Meet & Greet is an initial consultation held in your home where we review care instructions, discuss your pet’s specific needs, and answer any questions you may have. The Meet & Greet is free of charge for all new clients and typically lasts 30 minutes.

Check out our Services page for a detailed list of all pricing.

Exciting things are coming in 2026!

All payments are made on the Time To Pet Client Portal or by cash/check. We accept credit/debit cards from Visa, Mastercard, American Express or Discover, as well as ACH/e-check for online payments.

Yes, we are insured through Pet Sitters Associates.

Please let us know and we will schedule additional services until you return. Additional services may be subject to an additional 20% fee.

In the event of a medical emergency we will contact you immediately. If needed, we will take your pet to your preferred veterinarian or the emergency clinic and keep you updated the whole time.